Last Updated: November 29, 2025

At DIGITAL TRANSFORMATION SERVICES AD (hereinafter referred to as "DTS Services", "We", "Us"), we take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Data Controller

The Data Controller is "DIGITAL TRANSFORMATION SERVICES" AD.
Address: Bulgaria, Sofia 1408, 22 Petko Karavelov Blvd. fl. 2
E-mail: office@dtservices.bg
Phone: +359 888 628077

2. What Data Do We Collect?

A) Data you provide to us

When you use the contact form on our website, we collect the following data to respond to your inquiry:

• Name;
• E-mail address;
• Phone number;
• Company information (if provided);
• Content of your message.

B) Automatically collected data (Cookies)

Our website uses cookies and tracking technologies such as Google Analytics to analyze traffic and improve user experience. This data may include:

• IP address;
• Browser type and operating system;
• Pages you view on our site.

3. Why Do We Use Your Data?

We process your data for the following purposes:

• Communication: To respond to inquiries sent via the contact form.
• Marketing: Only if you have given explicit consent, to send you information about new services (you can unsubscribe at any time).
• Statistics: To understand how visitors use our site and to improve it.

4. Sharing Data with Third Parties

We do not sell or rent your personal data to third parties. Data may only be shared with:

• Service Providers: Such as hosting providers and Google (for analytics purposes), who adhere to strict security rules.
• Authorities: Only if required by law.

5. Your Rights

Under the GDPR (General Data Protection Regulation), you have the following rights:

• Right to access the data we hold about you;
• Right to rectification of inaccurate data;
• Right to erasure ("right to be forgotten");
• Right to withdraw your consent for data processing at any time.

To exercise these rights, please contact us at office@dtservices.bg.

6. Security

We apply high security standards (including ISO 27001) to protect your data from unauthorized access or loss.